Case Studies

Market Research and Analysis

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Aerospace & Defense
Global glove manufacturer wanted to measure unmet needs and conduct a concept test of innovative hand protection technologies across multiple industry sectors

Client description:

A global PPE manufacturer

Challenge: 

The client needed market feedback and insights on several new glove concepts in order to refine their concept and move to the next phase, which would be prototyping.

Methodologies: 

Focus groups across multiple industry segments in Germany and the US with end-users and gatekeepers, 5 ethnographic site visits to manufacturing facilities in the US and Germany to observe glove usage, talk with health and safety personnel, and interact with end users in their working environment.

The result: 

A comprehensive report that provided the detailed insights and feedback by industry vertical of the new glove concepts and special features the client was considering. Armed with these insights, the client was able to refine their glove concepts further and move closer to production by preparing prototype gloves for in-field testing.

Geographic scope

Germany, US

Industries involved 

Aerospace & Defense, Automotive, Glass, Industrial Equipment, Metals / Fabrication / Welding, Personal Protective Equipment

Services applied 

Customer Satisfaction, Voice of the Customer

Methodologies 

Qualitative Research

Practice area

Market Research and Analysis

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