Case Studies

Market Research and Analysis

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Healthcare
A healthcare information company needed feedback from physicians on new website features, functionality, and information offerings

Client description:

Healthcare information company

Challenge: 

The client was interested in launching a website with the right features, functionality, and information to attract physicians as users and subscribers. The client also wanted to know how the new offering compared to what was currently available, as well as what would be ideal according to physicians.

Methodologies: 

Focus groups with physicians

The result: 

The client was able to identify what was most and least valuable to physicians when it comes to website features, functionality, and information. With this valuable information, the client built an offering that was better geared to physician needs and preferences.

Geographic scope

US

Industries involved 

Healthcare

Services applied 

Concept Testing, Customer Satisfaction

Methodologies 

Qualitative Research

Practice area

Market Research and Analysis

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